Privacy Policy

Depending on how you interact with STRRRETCH, we may collect information such as:

• First and last name
• Email address
• Phone number
• Appointment and booking information
• Services you are interested in
• Information you voluntarily provide through forms or communications
• Third-party voucher information when you choose to redeem a voucher through our website
• Marketing consent preferences
• Website usage information, referral source, advertising campaign information, and similar analytics data

We do not ask you to provide credit card information directly through our third-party voucher intake forms. Payment information processed through Vagaro, Groupon, ClassPass, or another payment provider is subject to that provider’s own privacy and security practices.

We may use your information to:

• Respond to questions or requests
• Help schedule or manage appointments
• Match a third-party voucher to a booking
• Provide services you requested
• Send appointment-related communications
• Provide customer service
• Maintain business and service records
• Understand which services and marketing channels are generating interest
• Improve our website and customer experience
• Send marketing communications when you have separately agreed to receive them
• Comply with applicable legal and business requirements

If you separately opt in to receive text messages from STRRRETCH, we may send recurring messages regarding promotions, offers, updates, or other STRRRETCH information.

Consent to receive marketing text messages is not required to make a purchase, redeem a voucher, or book an appointment.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of marketing text messages. Reply HELP for assistance.

You may also contact STRRRETCH at (214) 517-4457.

We do not sell or share your SMS opt-in data or personal information with third parties for their own marketing or promotional purposes.

See also the SMS Messaging Terms.

If you separately choose to receive STRRRETCH email updates or offers, we may send occasional promotional emails. You may unsubscribe using the link included in those emails or contact us directly.

We may use third-party service providers to help operate our business, website, communications, scheduling, analytics, and technology systems.

These providers may process information only as necessary to provide services to STRRRETCH.

Examples may include:

• Vagaro
• Website hosting providers
• Analytics providers
• Email or SMS communication providers
• AI and voice technology providers, including those that support our website assistant and phone receptionist
• Payment processors
• Advertising platforms
• Groupon or ClassPass when you interact with those services

STRRRETCH may use artificial intelligence and automated technologies to help answer questions, assist with scheduling, respond to website inquiries, and support customer service.

When you interact with our AI-assisted website tools or phone receptionist, the information you provide may be processed by technology providers working on behalf of STRRRETCH.

Phone calls may be recorded, transcribed, or summarized for customer service, scheduling, quality assurance, training, security, and business record purposes where permitted by law.

Information from these interactions may include your name, phone number, appointment information, service interests, questions, and other information you voluntarily provide.

STRRRETCH does not use AI-assisted tools to make medical diagnoses or provide medical treatment advice.

Our website may link to third-party services such as Vagaro, Groupon, ClassPass, social media platforms, or other websites.

When you leave the STRRRETCH website, the privacy practices of those third parties apply.

We may use analytics and advertising technologies to understand website traffic, measure advertising performance, and improve our marketing.

This information may include:

• Pages visited
• Referral source
• Approximate device/browser information
• Campaign identifiers
• Advertising click identifiers
• Actions such as clicking a booking button or submitting a form

We may use services such as Vercel Analytics, Google Analytics, Google Ads, Meta advertising tools, or similar technologies.

We use reasonable administrative and technical measures designed to protect information under our control.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and operate our business.

STRRRETCH’s website and marketing are not directed toward children under 13.

Parents or legal guardians should contact STRRRETCH regarding services for minors.

You may contact us to request that we update or correct information we maintain about you.

You may also:

• Reply STOP to marketing text messages
• Use the unsubscribe option in marketing emails
• Decline optional marketing consent when submitting forms

We may update this Privacy Policy periodically. The current version will be posted on this page with its effective date.

Phone: (214) 517-4457
Email: info@stretchmetoday.com